In NETCOM we have technological allies that contribute to the rapid transformation of our Contact Center, because our commitment is to support the business success of our business partners through innovative solutions and the alignment of our processes to international standards of high performance.
We are leaders in the Contact Center industry in Costa Rica, Diamond Partner and Partner Services Expert of Avaya for the region, classified as a highly specialized channel in Unified Communications and Contact Center solutions.
We have a constant participation in international events related to the Contact Center industry, where we expose how our business leads the communications experience in the digital world; on this occasion we were sponsors of Avaya Multiexperience Summit LATAM 2021, a digital event of the Contact Center & Customer Experience industry.
In this event we presented the latest trends, best practices in key topics, such as technologies and innovation accelerators that allowed participants to improve their vision of the future. In addition, we had a virtual booth where we shared relevant information about our company.
We continue demonstrating our commitment to implementing solutions to guide our business partners in optimizing their businesses.