NETCOM | A 1POINT1 COMPANY-We provide the most powerful tools available to personally connect you with customers, solve problems, and strengthen your business.
NETCOM | A 1POINT1 COMPANY-We provide the most powerful tools available to personally connect you with customers, solve problems, and strengthen your business.
Dual PCI DSS certification in Costa Rica and Colombia
11 Mar

Dual PCI DSS certification in Costa Rica and Colombia

Anthony Cascante Chaves
11 de March de 2026
1406

NETCOM obtains dual PCI DSS certification in Costa Rica and Colombia, strengthening its regional leadership in information security

San José / Bogotá — March 2026.

In an important step toward operational excellence and the protection of our clients’ data, NETCOM, a leading company in BPO and contact center solutions, announces the achievement of the international PCI DSS (Payment Card Industry Data Security Standard) certification for its operations in Costa Rica and Colombia.

This dual certification represents a strategic milestone for NETCOM, validating the implementation of controls and processes that ensure the protection of sensitive information managed on behalf of our clients in highly regulated industries such as banking.

A tangible commitment to information security

PCI DSS is an international standard that establishes strict requirements for the processing, storage, and transmission of payment card data. Compliance demands the adoption of global best practices to prevent risks related to fraud, unauthorized access, and data breaches.

With this certification, NETCOM demonstrates that its operations in Costa Rica and Colombia have successfully implemented key measures such as:

  1. Continuous monitoring of critical infrastructure and early detection of suspicious activities.
  2. Physical and logical access controls to ensure that only authorized personnel can interact with sensitive information.
  3. Secure password management policies and identity administration.
  4. Formal incident response processes, guaranteeing immediate action against any potential threat.

Direct benefits for clients

Achieving this accreditation simultaneously in both countries provides immediate advantages for NETCOM’s current and future clients:

  • · Greater reliability in the handling of sensitive data.
  • · Reduction of operational and reputational risks.
  • · Alignment with international regulations and financial sector requirements.
  • · Operations prepared to support high volumes of secure transactions.
  • · A strategic partner with regionally standardized processes.